resolving disputes

You will need:

Key Terms:
  • Cautions
  • Mediation
  • Arbitration
  • Negotiation

Tasks:
  1. Copy and define the glossary words into your books. 
  2. What are the advantages/disadvantages for resolving disputes without going to court?
  3. Watch the first video, note the problems with this form of "Conflict resolution." What could be done to resolve this?
  4. Watch the second video. What are the THREE main types of dispute resolution? For each include an alternative scenario
  5. Complete questions 3-5 &7-8